One of our work – the MESRAM model for assessing the quality of measurement programs – has been used by our colleagues to evaluate measurement programs at two different companies: https://doi.org/10.1016/j.infsof.2018.06.006
The paper shows how easy it is to use the model and that it provides very nice results in terms of how well they reflect the real quality of the program.
If you are interested in these results from the Software Center metrics project, please also visit the original paper: https://doi.org/10.1016/j.jss.2015.10.051
And also a few papers that help you assess the quality of your KPIs and metrics: https://doi.org/10.1109/IWSM-Mensura.2016.033
